Accessing Archived Messages

This article explains, how to access your archived messages.

After you logged in to your archive and opened the required project, you can choose between browsing the documents, messages or contacts within this project.

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Note

The number underneath messages shows the total count of messages (sent and received) your organisation had access to at the time the project was archived. 

Select Messages to open the message overview.

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Messages are categorised under Sent and Received folders in the left navigation area.

The Received and Sent folders show all the Messages received or sent by your organisation.

By clicking in the message column you can open the message and view all its details, including attached documents.

Simply click on the grey boxes labeled Messages, Message Details and the Document Type (that was sent within this message), to view further details.

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Note

By clicking the document row of a document linked to the message, you will be forwarded to the document details page of the respective document. 

 

Need further help? Contact our Support Team