In order to bring in your projects into Thinkproject CLOUD as well as access TP CDE from Thinkproject CLOUD you will need to first connect your existing TP CDE account.
The TP CDE account being connected must match the email address you are using to access Thinkproject CLOUD. If this is not the case please contact support.
Connecting your TP CDE account can be done in one of two ways:
Firstly you can connect your account from the Products page.
To access the Products page select the Products button on the top of the page, within the navigation bar:
You will then be taken to the products page where a list of Thinkproject products is displayed.
Find the TP CDE tile and then select Connect Account:
This will open a box that will prepopulate your username, this username is based on the email match.
Please check that the username if for the TP CDE account you wish to link, if it is not then please contact support.
If the account name is correct then please enter your TP CDE password and select Connect Account:
On a successful connection, you will see a message confirming connecting was complete.
The second method of connecting your TP CDE account is on the My Projects page.
If you have not currently connected an account that brings projects to Thinkproject CLOUD then you will have the option to connect accounts from the my projects page.
When you log into Thinkproject CLOUD you will land on the my projects page by default.
From here you can select the green Connect Account button in the centre of the screen:
This will open a box that will prepopulate your username, this username is based on the email match.
Please check that the username if for the TP CDE account you wish to link, if it is not then please contact support.
If the account name is correct then please enter your TP CDE password and select Connect Account:
On a successful connection, you will see a message confirming connecting was complete.