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Please enter the details of your request. A member of our support staff will respond as soon as possible.

Incident – unplanned interruption to a service or reduction of quality of a service | Service Request – a request which is part of your normal service delivery | Change Request – a proposal for an alteration or addition of a new workflow to the product or system (beyond the scope of agreement/concept)

Urgent - the system is not available or does not function | High - a major feature has stopped working | Normal - a feature is not working as expected | Low – a general question or access request

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